New 2026 Chevrolet Silverado 1500 LT Four Wheel Drive Crew Cab
- VIN: 1GCPKDEK2TZ347145
- Stock: T10376
New 2026 Chevrolet Silverado 1500 LT
VIN: 1GCPKDEK2TZ347145STOCK: T10376
Basic Info
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Exterior:Sterling Gray Metallic
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Drivetrain:Four Wheel Drive
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Interior:Jet Black, Cloth seat trim
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Transmission:Automatic
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Engine:TurboMax™ engine
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Fuel Efficiency:17 CITY / 21 HWY
Key Features
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AWD
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Android Auto
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Apple CarPlay
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Automatic Climate Control
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Backup Camera
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Bluetooth
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Keyless Entry
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Lane Departure Warning
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Lane keep assist
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Power Seats
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Push Start
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Remote Start
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Side-Impact Air Bags
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Tow Package
Description
Vehicle Details
Exterior
- Deep-tinted glass
- Provides added protection from sun and glare
- May require additional optional equipment
- Body-color door handles
- Body-color on LT and RST models
- High gloss Black on LT Trail Boss and ZR2 models
- Tailgate with EZ Lift assist, power lock & release
- Hitch area lighting
- May require additional optional equipment
- Standard tailgate
- 17" full-size spare steel wheel with Black finish
- May require additional optional equipment
- Tailgate and bed rail protection caps
- Cargo tie-downs
- 12-fixed rated at 500 lbs. per corner
- Cargo bed LED lighting
- Provides light to find cargo in the bed
- Rear pillar lamps
- Chrome mirror caps
- May require additional optional equipment
- Cab-mounted cargo area lamps
- With switch in switch bank left of the steering wheel
- Illuminates the cargo bed area
- LED lighting on Crew Cab and Double Cab models, incandescent on Regular Cab models
- Heated power outside mirrors
- Power adjustable, manual folding
- May require additional optional equipment
- Taillamps
- Incandescent tail, stop and turn signal lights
- Chrome front bumper
- May require additional optional equipment
- CornerStep rear bumper
- Helps make it easier to get into and out of the pickup bed
- Located at each end of the rear bumper
- Textured step pads to help provide secure footing
- Spare tire carrier lock
- Helps keep spare tire secure
- Utilizes the same key as the door and ignition
- IntelliBeam
- At speeds above 25 mph, can automatically turn vehicle's high beams on and off according to surrounding traffic conditions1
- Chrome rear bumper
- With integrated CornerSteps
- May require additional optional equipment
- Front Black bowtie emblem
- Replaces front Gold bowtie emblem
- Chrome with Black insert
- Accessory
- Small bowtie on Work Truck and Custom
- Large bowtie on LT, LTZ and High Country
- May require additional optional equipment
- 20" Painted aluminum wheels with machine face and Grazen painted pockets
- RST models feature Black bowties
- May require additional optional equipment
- 17" 255/80R17SL all-season, blackwall spare tire
- May require additional optional equipment
- Rear wheelhouse liners
- Help protect your truck's rear wheelhouse area from damage caused by dirt, rocks, mud, road salt and the weather
- May require additional optional equipment
- Black "CHEVROLET" tailgate decal lettering
- May require additional optional equipment
- 20" 275/60R20 all-season, blackwall tires
- Front license plate bracket
- Front bracket is included if displaying a front license plate is required in your state
- Chevytec spray-on bedliner
- Provides a Black, textured, non-skid surface that helps protect the bed and minimizes cargo shifting
- Covers the bed interior surface below side rails, front bed top rail, gauge hole plugs and tie-downs
- Chemically bonded, the sprayed-on liner permanently bonds to the truck bed, providing a watertight seal
- Includes Chevrolet logo
- High Country models include High Country logo
- May require additional optional equipment
- Black Silverado and trim nameplates
- May require additional optional equipment
Interior
- Carpeted floor covering
- Color-keyed to match the interior
- 120-volt box-mounted power outlet
- 3-prong auxiliary household-style outlet
- Located in the pickup bed
- May require additional optional equipment
- Steering column lock
- Most vehicles built on or after 4-4-2022 are not equipped with Steering Column Lock. Contact a dealer for details on a specific vehicle
- Rear window defogger
- Helps to keep your rear view clear of fog or frost
- Utilizes a warming grid to help remove fog or frost from the rear window
- 60/40 split-folding rear bench seat
- Includes child seat top tether anchor
- Can fold one or both sides up
- Remote Start
- Start your vehicle remotely and step into a comfortably warmed or cooled vehicle, depending on the weather and your preset preferences
- Locks doors and turns on parking lamps while the engine is running
- Activates the climate control system
- Rear air vents
- Provides cabin comfort for rear occupants
- 10-way power driver seat with power lumbar
- Moves the seat forward and back, and up and down
- Tilt the seat cushion and seatbacks
- Cruise control
- Maintains a selected speed while driving
- Automatically disengages when the vehicle's traction control system needs to limit wheelspin on slippery surfaces or when the StabiliTrak® stability control system detects an oncoming skid
- Set and resume speed functions
- Steering-wheel mounted controls to easily maintain and manage cruising speed
- May require additional optional equipment
- Power windows
- Front passenger with express down
- May require additional optional equipment
- Power windows
- Driver with express-up/down
- 120-volt power outlet
- 3-prong auxiliary household-style outlet
- Located on the instrument panel
- Makes it convenient for powering laptops, phone chargers and other electronic devices
- May require additional optional equipment
- Inside rearview manual day/night mirror
- Adjust the tilt of the mirror to help reduce glare during nighttime driving
- Outside temperature display
- Located in infotainment display
- Power door locks
- Programmable
- Allows you to lock and unlock doors easily whether it's from the driver or front passenger seat or from outside using the key fob
- 40/20/40 split-bench front seat with under-seat storage
- Seating for up to 3
- Driver and front passenger seatbacks recline
- Head restraints at the outboard seating positions
- Center seatback that doubles as a fold-down armrest with storage
- Seats, front 40/20/40 split-bench with covered armrest storage and under-seat storage (lockable) (STD)
- 4-way manual front passenger seat
- Can be positioned forward or back and up or down
- Manual tilt and telescoping steering column
- Allows the driver to adjust the steering wheel up or down, and the steering column forward or back
- 12.3" diagonal color Driver Information Center
- Includes driver personalization, warning messages and vehicle information
- Allows drivers to personalize vehicle features, including warning messages and vehicle information
- Assist handles
- Front A-pillar mounted for Driver and Passenger
- Rear B-pillar mounted
- Steering-wheel mounted controls
- Allow the driver to easily operate the audio system and phone interface controls
- Keyless Open and Start
- With the Keyless Entry fob in your possession, conveniently locks and unlocks your car's doors without having to use the key fob
- With the vehicle in Park or Neutral, press the brake pedal and then press the engine start/stop button to start the engine; the green indicator on the button will illuminate
- Shift to Park and press the engine start/stop button to turn off the engine
- Front rubberized-vinyl floor mats
- Helps protect your interior from road debris and the elements
- May require additional optional equipment
- Heated driver and front outboard passenger seats
- Separate buttons on the climate control panel allow you to choose from 3 levels of warmth
- At the touch of a button you can warm the cushions and seatbacks with multilevel temperature control
- Individually controlled
- Seats can be programmed to automatically warm up when it's cold out
- Compass
- Located in instrument cluster
- May require additional optional equipment
- Dual-zone automatic climate control
- Automatically maintains the selected temperatures for both the driver and front passenger
- Allows individual climate settings for both driver and front passenger
- Driver and front passenger can choose a temperature up to 30 degrees difference
- Theft-deterrent unauthorized entry system
- Sounds the horn and flashes the turn signals when someone attempts to open the vehicle without the proper key or remote transmitter
- Helps deter unauthorized entry, helping to protect your vehicle
- Heated steering wheel
- With the press of a button the steering wheel quickly heats up to provide additional comfort on a cold day
- Certain vehicles will not be equipped with Heated Steering Wheel. Vehicles will be eligible for later dealer retrofit to enable functionality. Contact a dealer for details or check the window label for the features on a specific vehicle
- Power windows with rear express-down
- Wrapped steering wheel
- Rear rubberized-vinyl floor mats
- Helps protect your interior from road debris and the elements
- May require additional optional equipment
- Front and rear all-weather floor liners
- Include Brand logo
- Feature a textured, anti-slip pattern that traps debris and water while providing optimum carpet coverage
- Provides coverage for front and rear
- Regular Cab includes front liners only
- Replaces factory floor mats
- May require additional optional equipment
- Universal Home Remote
- 3-channel programmable
- Conveniently activates compatible devices such as garage door openers, security systems, and home automation devices from inside your vehicle
- May require additional optional equipment
- Power sliding rear window with rear defogger
- Helps to keep your rear view clear of fog or frost
- Utilizes a warming grid to remove fog or frost from the rear window
- The window switch is conveniently located in the overhead console for easy 1-touch operation
- May require additional optional equipment
Entertainment
- Wireless Apple CarPlay/Wireless Android Auto capability for compatible phones
- Apple CarPlay vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Siri, iPhone and Apple Music are trademarks for Apple Inc, registered in the U.S. and other countries.
- Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you'll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.
- May require additional optional equipment
- Wi-Fi® Hotspot capable
- Terms and limitations apply. See onstar.com or dealer for details.
- May require additional optional equipment
- SiriusXM with 360L Trial Subscription
- With your trial subscription, new GM vehicles equipped with SiriusXM with 360L advance in-car technology will bring you closer to your favorite stars, artists, creators, hosts and athletes1
- SiriusXM with 360L transforms your ride with our most extensive and personalized radio experience on the road that lets you enjoy ad-free music, talk and news, live sports, comedy, podcasts and more
- Experience SiriusXM wherever you go in your vehicle and on the SiriusXM app with personalization features to make discovering your perfect entertainment easier than ever before
- 13.4" diagonal Chevrolet Infotainment 3 Premium System with Google built-in
- 13.4" diagonal Chevrolet Infotainment 3 Premium System with Google built-in, includes multi-touch display, AM/FM/SiriusXM1 radio capable
- Bluetooth®2 streaming audio for music and select phones
- Wireless Apple CarPlay™ capability for compatible phones3
- Wireless Android Auto™ capability for compatible phones4
- Customize and manage entertainment and vehicle feature settings through the 13.4" diagonal touch-screen display
- Use, control and manage select smartphone apps through the Infotainment system
- Voice-activated technology for phone
- Audio system, Chevrolet Infotainment 3 Premium system with Google built-in compatibility (select service plan required, terms and limitations apply) including navigation capability, 13.4" diagonal HD color touchscreen, includes multi-touch display, AM/FM stereo, Bluetooth streaming audio for music and most phones; featuring Wireless Apple CarPlay and Wireless Android Auto capability for compatible phones, advanced voice recognition, in-vehicle apps, personalized profiles for infotainment and vehicle settings (STD)
- Bluetooth®
- Pair your compatible mobile phone to your vehicle's infotainment system1
- Place and receive hands-free phone calls
- Store your phone's contact list in the system to place an outgoing call quickly using the touch-screen display or voice command system
- With streaming audio capability, you can listen to files stored on your phone or Bluetooth digital media device
- 6-speaker audio system
- Speakers are positioned throughout the cabin for outstanding sound quality and an enjoyable listening experience
Mechanical
- Black recovery hooks
- Two front frame-mounted1
- May require additional optional equipment
- Automatic Stop/Start
- At complete stops, when drivers keep their foot on the brake pedal, and under certain conditions, the engine shuts off
- When drivers remove their foot from the brake, the engine automatically restarts
- Under certain circumstances, the engine will not shut off at a complete stop
- 3.42 rear axle ratio
- May require additional optional equipment
- Rear axle, 3.42 ratio (Included with (L3B) TurboMax engine or (L84) 5.3L EcoTec3 V8 engine and (NHT) Max Trailering Package.)
- 7,000 lbs. GVWR
- When properly equipped; includes weight of vehicle, passengers, cargo and equipment
- May require additional optional equipment
- GVWR, 7000 lbs. (3175 kg) (STD) (Requires Crew Cab or Double Cab 4WD model and (L3B) TurboMax engine.)
- 4-wheel antilock disc brakes
- Help reduce wheel lockup and maintain steering control during hard braking on most slippery surfaces
- Duralife brake rotors have better resistance to corrosion to increase rotor life, minimize brake pulsation, and improve aesthetic appearance
- Brake system features a corrosion-fighting process called "Ferritic Nitro Carburizing" which can double rotor life expectancy and reduce or minimize rust
- Single-speed Autotrac Transfer Case
- 3 Transfer Case modes
- 2WD HI mode
- Vehicle operates in 2-wheel drive
- In this mode the transfer case & front driveline hardware are disengaged to improve fuel economy
- Suitable for routine driving on all road surfaces
- 4WD Auto mode
- 4WD Auto enables the transfer-case to provide the performance benefits of a full time active AWD system
- The 4WD Auto controls automatically adjust torque in response to parameters such as driver inputs, wheel slip control, vehicle dynamic state (understeer/oversteer)
- Ideal for wet or wintry conditions, but can be used on any road surface. Suitable for light off road usage
- 4WD HI mode
- Transfer case engages front driveline and power is transferred to both the front & rear axles
- In 4WD HI the transfer case clutch maintains higher preemptive torque levels for increased traction vs 4WD Auto
- Suitable for use on slippery road surfaces or off-road conditions such as deep sand, snow or rough terrain
- Terrain mode
- 4WD HI and provides improved low speed traction and vehicle control during off road driving
- TurboMax™ engine
- 310 hp [231 kW] @ 5600 rpm
- 430 lb-ft of torque [583 Nm] @ 3000 rpm
- Paired with an 8-speed automatic transmission
- Engine, TurboMax (310 hp [231 kW] @ 5600 rpm, 430 lb-ft of torque [583 Nm] @ 3000 rpm) (STD) (Not available with (Z71) Z71 Off-Road Package.)
- 8-speed automatic transmission
- Electronically controlled with overdrive
- Tow/Haul mode
- Raises transmission upshift points to provide more power to accelerate with a trailer or heavy load
- Raises downshift points to use engine compression to help slow the truck instead of merely braking
- Powertrain Grade Braking
- Automatically uses the engine and transmission to slow the truck to maintain desired speeds when driving downhill
- Reduces brake wear and increases vehicle control
- Cruise Grade Braking
- Downshifts automatically to slow the truck as it drives downhill if it exceeds the cruise set speed by a certain amount
- Transmission, 8-speed automatic, electronically controlled with overdrive and tow/haul mode. Includes Cruise Grade Braking and Powertrain Grade Braking (STD) (Included and only available with (L3B) TurboMax engine. Requires (AZ3) front 40/20/40 split-bench seats.)
- Durabed
- Roll-formed high-strength steel
- Brake pad wear indicator
- Push Button Start
- Automatic locking rear differential
- When the differential senses a significant difference in wheel speed, it locks to turn both rear wheels in unison for added traction
- The Eaton® Locker senses a difference in wheel speed of approximately 100 rpm
- May require additional optional equipment
- Electric Power Steering
- Electric, rack-mounted with variable assist
- Increases or decreases the amount of assist depending on the steering wheel angle
- The system delivers great on-center precision and confident performance at higher speeds
- Steering assist is greater during low-speed maneuvers, such as parking
- Heavy-duty 730 cold-cranking amps battery
- 80 Amp-hr
- Maintenance-free with rundown protection and retained accessory power
- Capless fuel fill
- Prevents paint scratches that can result from a tethered fuel cap
- Creates a tight seal around the fuel-pump nozzle when the nozzle is fully inserted
- Fully boxed frame
- Hydroformed front section
- High-strength steel
- 220-amp alternator
- May require additional optional equipment
- Single-outlet exhaust
- Aluminized stainless-steel muffler and tailpipe
- Integrated trailer brake controller
- Integrated with the antilock brake system (ABS)
- Helps provide measured brake force signaling to electric-controlled trailer brake systems
- Trailer gain and output are displayed in the Driver Information Center
- May require additional optional equipment
- High-Capacity Suspension Package
- May require additional optional equipment
Safety
- 6 airbags
- Dual-stage frontal airbags for driver and front outboard passenger1
- Seat-mounted side-impact airbags for driver and front outboard passenger1
- Head-curtain airbags for outboard seating positions1
- Includes front outboard Passenger Sensing System for frontal outboard passenger airbag and illuminates a status light that indicates whether the airbag is on or off1
- Buckle to Drive
- Helps remind the driver to buckle their seat belt before driving by preventing the vehicle from being shifted out of PARK temporarily when the driver's seat belt is not buckled
- The feature also reminds the front passenger to buckle up, if equipped
- Front Pedestrian Braking
- At speeds between 5 and 50 mph, can help you avoid or reduce the severity of a collision with a pedestrian it detects directly in front of you1
- Provides pedestrian alerts and can automatically provide hard emergency braking or enhance driver's hard braking
- Limited nighttime and low visibility performance
- HD Rear Vision Camera
- Shows high-resolution digital image of area directly behind your vehicle while in Reverse1
- Can help you park or avoid vehicles and objects
- You can also display an overlay of where your vehicle is heading
- Tailgate must be in the raised position for the HD Rear Vision Camera to operate properly
- Forward Collision Alert
- Warns you if it detects a potential collision with a detected vehicle you're following so you can take action1
- Can also provide a tailgating alert if you're following a vehicle much too closely
- Teen Driver
- Helps encourage safe driving habits for teens by providing an in-vehicle report card1
- Activates certain safety systems, if equipped, when a Teen Driver-designated key fob is used
- Mutes the radio until the front-seat occupants fasten their seat belts
- StabiliTrak, electronic stability control system with traction control
- Automatically helps enhance control, particularly during emergency maneuvers, by adjusting the brakes and engine torque to help you stay on your intended path
- Activates when vehicle sensors detect a difference between the driver's intended path and the direction the vehicle is actually travelling
- Includes Traction Control that detects wheel slippage and applies brake pressure and/or reduces engine power to help the driver maintain control when accelerating on wet or snow-covered roads
- Includes Brake Assist that senses how hard and fast a driver hits the brake pedal and gives extra braking assistance, if required
- Includes Trailer Sway Control
- Hill Start Assist
- Hitch Guidance
- When in Reverse, displays a centered guideline on the Rear Vision Camera view1
- Can help you line up the hitch to your trailer
- When driving, lets you check the trailer using Rear Vision Camera view
- May require additional optional equipment
- Rear Seat Reminder
- Helps to remind the driver to check the back seat(s) before leaving the vehicle1
- Activates when rear doors are opened and closed up to 10 minutes before or anytime while your vehicle is on
- Under certain conditions, once the vehicle is switched off, designed to sound audible chimes and display a visual message within the driver display
- Activates only once each time the vehicle is turned on and off, and would require re-activation on a second trip
- Tire Pressure Monitoring System with Tire Fill Alert
- Monitors the pressure in each tire and alerts you if there is a low-pressure condition in one or more of the tires1
- Provides visual and audible alerts outside the vehicle when inflating an under inflated tire to the recommended tire pressure
- Properly inflate tires to help optimize your vehicle's ride, handling and efficiency
- Lane Keep Assist with Lane Departure Warning
- Uses a brief steering wheel turn to alert you when it detects you are unintentionally drifting out of your lane lines1
- System alerts do not occur if you're using your turn signal, or it detects you may be intentionally leaving your lane
- You may receive additional Lane Departure Warning alerts if needed
- Following Distance Indicator
- Displays the following time in seconds between your vehicle and a detected vehicle in front of you1
- Designed to help you maintain a safe following distance
- OnStar® services capable
- See onstar.com for details and limitations. Services vary by model. Service plan required.
- Daytime Running Lamps
- Includes automatic exterior lamp control
- Automatic Emergency Braking
- Can help you avoid or reduce the severity of a collision with a detected vehicle you're following using camera technology1
- Can automatically provide hard emergency braking or enhance your hard braking
- Works at speeds between 5 and 50 mph
- Rear Seat Belt Indicator warning
- OnStar Basics
- Drive confidently with core OnStar services including1
- Remote commands
- Built-in voice assistance
- Real-time traffic and navigation
- Automatic Crash Response to help if you're in need
- Hitch View
- Shows a close-up view of the trailer hitch1
- In Reverse, the view can be used to line up your hitch to your trailer
- When driving, the view can be used to check your trailer hitch
- Shifting to Park automatically engages the Electric Parking Brake (if equipped)
- May require additional optional equipment
- In-vehicle Trailering App
- Checklist1
- Trailer light sequencing
- Trailer maintenance reminders
- Trailer security alerts
- Trailer mileage
- Tow/haul reminder
- Trailer electrical diagnostics
- Includes trailer tire pressure monitoring alert ONLY when trailer tire pressure monitor system is factory ordered and sensors are installed
- May require additional optional equipment
Contact a Top Rated Specialist
Brian Harris
Sales Consultant
Randy Thompson
Sales Consultant
Keith Harris
Sales Consultant
Shottenkirk Chevrolet Fort Madison Specialists
Brian Harris
Sales Consultant
Apr 14, 2026
Service was quick and they were informative.
Service was quick and they were informative. I will go back there again if my car needs anything done.
Mar 21, 2026
I appreciated their non pushy way of the buying process .
I appreciated their non pushy way of the buying process . Brian Harris is a rare breed for sales . Honest , personable and cared that i found the right vehicle for me ! They made it very clear that they are here for me if I need something. They have a long tract of people that have been there for a long time. One of the few dealerships that actually have a BACKBONE.
Feb 05, 2026
This dealership goes above and beyond to make their
This dealership goes above and beyond to make their customers happy.They spend the time that is needed and answers all questions
Jan 22, 2026
They went above and beyond to ensure that our buying
They went above and beyond to ensure that our buying experience was first rate ! We couldn’t be happier !
Jan 18, 2026
They were great to work with!
They were great to work with!! My wife made the initial injury for our new vehicle. On each visit and message they treated her with respect and was attentive to what she was looking for.
Randy Thompson
Sales Consultant
May 23, 2026
Shottenkirk’s are a very reputable business.
Shottenkirk’s are a very reputable business. Their staff is top of the line. Tate and Randy were very pleasant to work with. You want a good deal drive the extra mile for a big savings.
May 22, 2026
Very personable and great to work with.
Very personable and great to work with. I appreciate they ran many interest and payment scenarios for me to feel comfortable. Randy was kind and easy to work with.
Apr 12, 2026
Randy was a great salesman!
Randy was a great salesman! He went above and beyond to answer all my questions.
Oct 20, 2025
Kind, considerate, respectful, and kind of fun!
Kind, considerate, respectful, and kind of fun! Kirt kept me informed and responded to my questions.
Oct 04, 2025
Shottenkirk is a well run professional dealership with
Shottenkirk is a well run professional dealership with super communication and qualified mechanics. This is the second Buick I have purchased at this dealership location.
Keith Harris
Sales Consultant
Mar 03, 2026
would like to have gotten a little more.
would like to have gotten a little more. for my van but I'm happy with the car I bought from you
Dec 30, 2025
From the moment I walk in the door until I walked out a
From the moment I walk in the door until I walked out a week later with new keys in my hands, I was happy.
Dec 30, 2025
Outstanding job of finding vehicle that fits our needs
Outstanding job of finding vehicle that fits our needs and wants and in our price range.
Dec 29, 2025
Very amazing group of salespeople and managers that go
Very amazing group of salespeople and managers that go above and beyond to excel in helping customers achieve the highest level of satisfaction and help dreams be possible
Dec 03, 2025
They had what we wanted for the price that would work for
They had what we wanted for the price that would work for us. A big thank you to everyone that helped
Kevin Lopez
Sales Consultant
Sep 08, 2025
Everything good except there was a dash piece broken,they
Everything good except there was a dash piece broken,they knew what part it was , instead of ordering the part they made me an appointment. I drove all the way down therefore the appointment so they could tell me they will have to order the part. Now I can drive back down there again.I am a little P. Oed. to say the least about that.
Aug 12, 2025
Spoke to Isaiah (claimed to be Sales Manager) and Kevin
Spoke to Isaiah (claimed to be Sales Manager) and Kevin (sales). Had an agreement on price and fees with both! When put in writing they added a 'confidence plus' fee of $895. Ridiculously underhanded imo. Be very careful dealing with this bunch. I walked away.
May 22, 2025
The salesman was friendly and knowledgeable of their
The salesman was friendly and knowledgeable of their products. The service department was prompt and courteous. Overall a good experience.
Oct 20, 2024
They advertised a vehicle that wasn’t even ready to show.
They advertised a vehicle that wasn’t even ready to show. They should let there customer know that before they put the miles in to look. Took me three trips
Oct 16, 2024
I was very disappointed in my experience yesterday with
I was very disappointed in my experience yesterday with the service department. I had such a pleasant time purchasing my car with Kevin Lopez, that I had high hopes for a similar experience. The gentleman who checked me and my car in at 11:15 was very friendly and timely. He had asked me what I was bringing my car in for today, and I said it was for my blower system in my car. I mentioned it was either just flat out not working or that it needed a new one installed. He told me he would pass the info along, and I went to my friend’s car (my ride home) and went home until she had to go to work. I asked her to drop me back off at the service department. It was around 2pm. I didn’t expect my car to be ready once I got there, because I assumed it was going to be up to a 3-4 hr job. So I made myself comfortable in the waiting area, after I spoke to the woman at the desk who informed me my car was in-fact not ready. While I was waiting, I had another gentleman come in and ask me the same questions that I had been asked when I dropped off my car. I thought it was odd, but an answered politely anyway. He informed me my car has not even made it into be inspected, and he would be back within the hour to have an update for me. I told him thank you, and started to catch up on my missed episodes on my show. I watched 3 45min episodes, and not a word from anyone. By now its near 4:30 I went back up to the woman and asked again if she had any possible updates, and she told me that they would come and get me once there were. She told me she had informed them I was waiting. I said thank you, and asked for the restroom. I was stopped by the second gentleman that spoke to me today. He informed me that they do not have my blower system part in inventory. He told me that it needed to be ordered and that they would call me once it came in. Unhappy at the news I was hearing, I still politely said thank you went to the restroom. He told me my car would be pulled around and just a moment. Which I then went back into the waiting room for nearly another half an hour before I see my vehicle pulling up towards the building. I walk towards the entrance to wait for my turn to get my keys to my car, and hopefully and estimated time on how long it would be before the part came in. But all I got was an apology and a handshake, and was told my keys were in my car. It’s nearing the colder days. I have to drive to and from work in the dark. Not to mention, when I made this purchase on this car around 3 weeks ago, I was told the part had been ordered, and that I was soon get an appointment confirmation. (Which was yesterday). Ive been 3 weeks without air, heat, a fan, or defrost. I understand that things can happen, but the lack of communication in the service department is very aggravating. I’m really hoping to have a phone call from the service department very soon about my blower system FINALLY arriving.
Charles Rankin
Sales Consultant
Nov 28, 2025
Great people to deal with.
Great people to deal with. Liked how truck had great pictures on website. Wasn’t any pressure from finance guy. Liked that
Nov 12, 2025
I never buy the 1st time I am there.
I never buy the 1st time I am there. I like to think it over. And they weren't high pressure about it. Have them include a second set of keys before you buy. I went to a lock smith and got alot cheaper.
Oct 17, 2025
They do a good job but you tend to have do a lot of
They do a good job but you tend to have do a lot of waiting around on them. We were there for over 3 hours the day we bought our vehicle and nearly 2 hours when we went back to pick it up after they serviced it.
Cruz Correll
Sales Consultant
Mar 02, 2026
It was very good experience everyone treated us kindly .
It was very good experience everyone treated us kindly . My husband was treated very well he is a post stroke patient and understands everything
Nov 18, 2025
Bought new 2026 truck 3 months ago.
Bought new 2026 truck 3 months ago. No owners manuals are included in new vehicles today. Absolutely ridiculous. Complained to the salesman (Cruz) and Chris (really everyone in the showroom) and Chris printed the whole owners manual for me. I could finally sit down in my truck with the manual (now in a 3 ring binder) and learn about all the unique features I never would have known about! I’m old, but will always remember the willingness of this dealership to do the RIGHT THING. Thank You, Thank You, Thank You!
Oct 20, 2025
Kind, considerate, respectful, and kind of fun!
Kind, considerate, respectful, and kind of fun! Kirt kept me informed and responded to my questions.
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to 5031 Avenue O - Fort Madison, IA 52627
Disclaimer:
New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (319) 259-5048 or by visiting us at the dealership.Tax, title, license, document fee extra.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.
The Manufacturer’s Suggested Retail Price excludes tax, title, license, dealer fees and optional equipment. Dealer sets final price.
